Privacy Policy

1. Introduction

Bua Chambers ("we", "us", "our") is a family law practice located at 45 Thalang Road, Mueang, Phuket 83000, Thailand. We take the privacy of the people who contact us seriously. Family law matters are inherently personal, and we handle all information shared with us with the same discretion we apply to our legal work.

This policy describes what personal information we collect through this website and our services, why we collect it, how we use and protect it, and what rights you have. If you have questions, contact us at [email protected].

2. Information We Collect

We collect personal information when you:

• Submit an enquiry through our website contact form
• Contact us by telephone or email
• Engage our legal services
• Browse this website (via cookies — see Section 5)

The types of personal information we may collect include:

• Full name
• Email address
• Telephone number
• Details of your family law matter (as you choose to share them)
• IP address and browser data (via website analytics)

Legal basis for processing: We process data on the basis of your consent (when you submit a form), our legitimate interest in responding to enquiries and operating our practice, and, where services are engaged, performance of a contract.

Retention: Enquiry data is retained for up to 12 months unless a client relationship begins, in which case data is retained in accordance with Thai legal professional obligations (typically 5–7 years after matter closure).

3. How We Use Your Information

• To respond to your enquiry and provide the legal advice or services you have requested
• To communicate updates relevant to your matter
• To maintain records as required by Thai legal professional regulations
• To improve the performance and usability of this website
• To comply with legal obligations, including court orders and regulatory requirements

We do not use your personal information for marketing purposes unless you have explicitly requested to receive updates from us. We do not sell, rent, or share your personal information with third parties for their marketing.

4. Data Protection Measures

We apply appropriate technical and organisational measures to protect your personal information, including:

• Encrypted storage and transmission (TLS/SSL)
• Access controls limiting data to authorised staff only
• Secure document management for client files
• Regular review of security practices

In the event of a data breach that poses a risk to affected individuals, we will notify those individuals as required under applicable law within a reasonable timeframe.

5. Cookies

This website uses cookies to function properly and to understand how visitors use it. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for basic website operation. Cannot be disabled.
• Analytics cookies: Help us understand page visits and navigation. Optional.
• Preference cookies: Remember your choices on this site. Optional.

For full details and to manage your preferences, see our Cookie Policy.

6. Your Rights

Under Thai personal data protection law (PDPA B.E. 2562) and applicable principles, you have the right to:

• Access a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site before providing personal information.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information to us, please contact us at [email protected] and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with an updated effective date. Continued use of this website after a change constitutes acceptance of the revised policy.